University Housing has a fully qualified staff responsible for maintaining and repairing the residence halls rooms and facilities.

Request Repairs
To request that something in your room or a common area be fixed, contact your building's 24-hour desk. Maintenance staff only respond to written work requests issues by a 24-hour desk, and the staff at these desks are trained to help determine the urgency and type of repair needed. For more information about maintenance policies, see the link below.

Facilities - Maintenance Work Requests

Request Custodial Work
Custodial staff work on a seven day per week schedule, with the exception of University Holidays. Work begins at 7:30 AM and continues until 4 p.m., with work on the student corridors normally starting only after 9 p.m.

Facilities - Custodial Work Schedules

If unscheduled custodial work is needed in your room or a common area, make a request through your building's 24-hour desk. Maintenance staff only respond to written work requests issued by a 24-hour desk.

Facilities - Custodial Work Requests

Avoiding Room Damage
Per your housing contract, you are financially liable for any damage to your room. The maintenance group has prepared a brief page of tips on how to avoid room damage and maintenance calls.

How to Avoid Room Damage and Maintenance Calls

Making Your Own Repairs
Do not attempt to make your own repairs to your room or a common area. Our staff are specially trained to attend to the long-term needs and safety considerations associated with many types of repairs.

If you make a repair to your room, we will notice it when we check and clean your room after you move out. You will be billed for our time in undoing your work and redoing the repair according to building codes and practices.