Welcome to the Office of Residence Life. We're here to help students in almost all areas of their University and Residence Hall experience. From the RAs on each floor to our professional staff of hall and area coordinators, we are available for assistance virtually 24 hours a day.

Resident Assistants (RA)
RAs are student staff members, employed by University Housing, who assist students in their acclimation to the residence halls and the university. RAs provide information about activities, events, policies and also assist students with roommate conflicts, homesickness, and academic concerns. Each RA also plans social programs for students on his/her floor. A Resident Assistant is assigned to each floor in the residence halls. A Community Assistant (CA) is assigned to each University Housing Department area.

• My roommate and I don't get along.
• Where is Macbride Hall?
• How do I find out what's for dinner?
• Where do I go to pay my U-bill?
• I'm concerned about my chemistry class.
• I want to live somewhere else. How do I switch buildings?
• I was documented for a violation of the noise policy; what will happen when I speak to the Hall Coordinator?

A complete list of current RAs by Hall and Floor is available through the Phone Directory:

University Housing Phone Directory

(Click on the 'Area Coordinators' Offices' heading to expand or collapse its contents, then locate your Neighborhood. RAs will be listed under there.)

If your RA is unavailable, there are staff members on-call 24 hours a day for general assistance, maintenance concerns and emergencies. Contact your 24-hour desk for assistance.

Area Coordinators
Area coordinators are full-time professionals who live in each neighborhood. Area coordinators are educated in student life issues and are responsible for maintaining safe and friendly residence halls. All have a masters degree in counseling, student development, or a related field. Area coordinators are responsible for all aspects of the day-to-day operations of the buildings and the grounds surrounding them. They train and supervise hall coordinators, counsel students with personal or behavioral problems, implement discipline, oversee building operations, and coordinate programming activities throughout the halls.

A complete list of current Area Coordinators is available through the Phone Directory:

University Housing Phone Directory

Hall Coordinators
Each residence hall has a Hall Coordinator who are full-time professionals with masters degrees living in each hall. The hall coordinators manage the day-to-day operations of a 24-hour desk, advise the student government building associations, supervise RAs, and oversee all programming and counseling. Some halls also have Graduate Assistant - Assistant Hall Coordinators who assist with running the halls.

A complete list of current Hall Coordinators is available through the Phone Directory:

University Housing Phone Directory

24-Hour Information Desks
All residence halls have an information desk that serves as a primary source of service and information. Available services include: general information, work order forms, mail and floral delivery, postal package pick-up, temporary key checkout, and vending refund forms.

A complete list of Information Desk phone numbers is available through the Phone Directory:

University Housing Phone Directory

There are many items available for checkout at the 24-hour desks, including recreational and housekeeping equipment. Check with your 24-hour desk as items and availability vary within the different residence halls.

During the academic year, desks are open 24-hours a day. Limited hours will vary from building to building over university holiday and vacation periods (eg. Thanksgiving and Spring Break). During Winter Break, 24-hour service is limited to Mayflower and Hillcrest as all other residence halls are closed.