Your residence hall room phone number is the officially publicized telephone number for you
while in Iowa City. It is important that you bring a land-line phone and answering machine with
you so you can be reached at that number in an emergency and by university offices.
University Housing & Dining does not provide telephone instruments or wall cords; however,
telephone line jacks are activated throughout the academic year. The monthly service charge is
included in your residence hall contract. The University-owned telephone system includes caller-id,
call transferring, call hold, three-party calling, and automatic call back.
A typical room is equipped with a telecommunications faceplate that has one phone jack to
plug in a telephone and one or more computer data ports/jacks, depending on room type, to plug
in computers for high speed ethernet access to the campus network and Internet. In addition, the
television coax cable is located typically on the bottom of the faceplate.
Calls within the University
To call a University number from a University phone, dial the last five digits of the listed number.
Local Calls and Long Distance Services
To place calls outside of the University, you must first dial "9." When dialing long distance, dial "9" then "1," the area code, number, and your authorization code. There is no charge for local calls.
There are two ways to make long distance calls from your room: through use of a
University authorization code or a telephone calling card. Residents who opt to get a University
authorization code will have long distance calls charged to their University bill. University
authorization codes are available on the web at http://isis.uiowa.edu.Type in your HawkID
number and HawkID password and then click on the sign-in button. If you are a current
student and you have forgotten, or don’t know your HawkID password, you can go to the
Registration Center at 30 Calvin Hall between 8:00 a.m.-12:00 p.m. and 12:30-4:30 p.m.
Monday through Friday. You will be required to present your student ID to obtain your
HawkID. For additional information, contact ITS – Customer Information Desk at 384-0800, or
contact the ITS Help Desk at (319) 384-HELP. Authorization codes are in effect until the code
is cancelled by the student or has been inactive for 5 months. It is very important that you
cancel your authorization code if you do not plan to use it anymore, especially if you have left
the residence halls.
All calls made with your authorization code will be charged to your University bill. A
statement itemizing your calls will be mailed to you on the last day of each month. If any
charges on your University bill remain unpaid after 30 days, ITS-Telecommunication and
Network Services will cancel your authorization code until all charges are paid in full.
To avoid unnecessary charges, keep the following two points in mind. First, you are
responsible for all calls placed using your authorization code. Notify ITS-Customer Information
Desk at 384-0800 immediately if you have lost your code or if you feel someone has gained
access to it. Second, when you are placing a series of calls, be sure to hold the switch hook
down for five to ten seconds between calls. You may actually put a call on hold instead of
terminating the connection if the switch hook is not depressed for this length of time. You will
be responsible for all charges in this situation.
Other options with regard to long-distance service include using a telephone calling card
from the long-distance carrier of your choice (you need a University authorization code to
reach any 800 number) or placing calls collect to a non-University number. Long-distance calls
may not be placed directly from your telephone without using one of these three options.
YOU ARE NOT TO ACCEPT COLLECT CALLS OR HAVE OPERATOR-ASSISTED CALLS BILLED
TO YOUR ROOM. In the event this occurs, the cost of the calls will be billed in equal shares to
all residents of the room. In addition, there will be a per call surcharge.
When a problem is reported that is the result of faulty telephone equipment, misuse, or abuse, you will be billed for any replacement parts plus labor at the current hourly rate.
To ensure that you are not charged for unnecessary repair calls, the following procedure is suggested:
Check to see that you have a dial tone on your telephone wall jack.
Unplug all of your telephone equipment from the wall jack.
Plug in a telephone that you know is working and listen for a dial tone. It may be
convenient to borrow a neighbor's phone that is working, your RA may have one, or
each desk in each hall has working phones that you can check out to use for testing.
If you hear a dial tone on the "test" phone, you know that the problem is with your equipment.
It may be that you have too many things plugged in or you have things plugged in that are conflicting with each other. Consult your equipment owner's guides.
Plug your equipment back in one device at a time and check for a dial tone each time. This may help you isolate which piece of equipment is faulty.
If you do not hear a dial tone on the test phone, call the ITS-Telecommunication and Network Services at (319) 335-2949.
You must supply your student ID, building, room number, telephone number, and an explanation of the problem.
The Repair Desk Customer Representative will ask you questions about your problem and may take you through some troubleshooting procedures over the phone.
If the problem is not resolved, an ITS technician will be dispatched.
CCable television service is provided in residence hall rooms at no extra charge and gives
students access to numerous channels. Instructions on how to program your cable-ready
television, and what to do if your television is not cable-ready, are available on the uiowa.edu web
pages under campus video.
There are TV rooms available in most buildings.
In the event that a tornado is sighted in or around the Iowa City area, the Severe
Weather System whistle will sound a steady three to five minute signal indicating a
tornado warning. In all residence halls a message will be aired through the alarm
system alerting residents of the warning. The message will play for five minutes and will
only replay if there is a change to the warning. All residents should immediately relocate to a safe
area, designated as interior corridors on lower levels or basements of all buildings. An "all clear"
message will be aired when the tornado warning has expired.
Students are responsible for properly disposing of their own trash. Unattended trash will be disposed of and the responsible students will face disciplinary action and be billed accordingly.
Free walk-in tutoring is available for all on-campus students in a limited number of subjects.
Tutoring is held from 8:00 p.m.-10:00 p.m. on Sunday – Thursday evenings. For a complete
listing of subjects go to: http://www.liveon.uiowa.edu/?tag=tutoring.
Terms and Conditions
Please keep this copy of the contract for your records. Your signature (or electronic signature) on the application
acknowledges that you have read and agree to the terms and conditions outlined in this contract.
Terms of Agreement
This contract is an agreement between the student and the University, and governs the academic year or remainder thereof. Only properly registered University students may reside in the residence halls or occupy space. Space may not be sublet.
The University’s acceptance of this agreement (an assignment) guarantees a space in a residence hall, not in a specific building or room. This may be expanded housing.
This agreement will immediately terminate in the event of student’s suspension or dismissal from the residence hall or the University. The student agrees in any such instance to vacate the residence hall at the time set by the University, not to return without the express written approval of the University, or to return under the penalty of trespass.
This agreement becomes binding upon the student 10 days after notice of acceptance of the contract and room assignment by the University, or when the contract holder takes possession of the room, whichever comes first.
Period of Occupancy
Contract occupancy begins the Saturday prior to the first day of classes and ends 24 hours after the close of spring semester examinations or 24 hours after the contract holder’s last final, whichever comes first. Graduating seniors will vacate their room by 5 p.m. on the day of that student’s commencement.
The contract period does not include Thanksgiving break, semester break, or spring break.
Only residents of Hillcrest, Daum, Parklawn, Centerstone, the Lodge and Mayflower halls are allowed to reside in their residences during the semester break period. No services or meals are provided during these periods, and building facilities will be closed. There will be a charge for this period.
Only contract residents are permitted in the residence halls during break periods.
Residents can be housed during the interim between spring semester and summer session, and between summer session and fall semester. A daily rate will be charged for all accommodations.
This nonrefundable application processing fee ($50) constitute an offer by the named student and/or student’s guarantor to contract for residence hall accommodations for the session requested.
Any person under the age of 18 must have their application signed by a parent or guarantor. Parent or guarantor signature does not give any additional contractual rights or allow a parent or guarantor to receive any information protected by the Family Educational Rights and Privacy Act (FERPA).
An application becomes a binding contract 10 days after notice of acceptance of the contract and room assignment by the University, or when the contract holder takes pos-session, whichever comes first. This application may be canceled by the student by notifying Contracts & Assign-ments in writing at any time before it becomes a binding contract.
In the case of cancellation prior to the contract binding date, refund of the advance payment will be made within 60 days from receipt of the written notice of cancellation. Re-funds will not be made for cancellations received after the application becomes a binding contract.
The services and products provided under this contract may not be sold or transferred to others by the named stu-dent and/or student’s guarantor. See “6. Release from or Termination of Contract.”
Students who are not currently registered (for the academic year or for the spring semester) and do not check in to their assigned rooms will automatically have their room and board contracts canceled, but will forfeit the advance pay-ment.
Any student whose physical or mental health might jeop-ardize the safety or well-being of that individual or any other resident may be required to have an examination by
a University physician or a consultation with a University counselor to determine if the student has the ability to live safely and independently in an unsupervised environment. Should the physician or counselor determine that a health or safety concern exists, the director of University Housing/designee may amend or suspend the student’s housing contract.
The University reserves the right, at its discretion, to determine that a student’s medical condition, past behavior, and/or criminal activity is such that the best interests of the University, the student, and/or other students would be best served by alteration or cancellation of the housing contract. If the University becomes aware that a student has a record of criminal conviction(s) or other actions indicating behavior that could pose a risk to person or property and/or could be injurious or disruptive to the residence hall community or the living/learning environment, the University may not accept or may immediately terminate the contract. Registered sex offenders are not eligible for University Housing.
Room Assignments, Changes, and Consolidations
A student may occupy only his or her assigned room.
The University reserves the right to make and/or change room/hall assignments and space allocations where roommate incompatibility problems are irresolvable by the occupants of a room.
Nonoccupancy of residence hall space does not cancel the contractual obligation. Registered students who do not check in to their assigned rooms and who do not notify Contracts & Assignments in writing by the first day of classes may lose their preference to the specific space assigned to them, but they will still be billed for room and board.
The University does not discriminate in room assignments on the basis of race, color, creed, national origin, religion, age, disability, or associational preference.
There may be a need to assign students to expanded housing to accommodate the number of requests for residence hall space. These students will receive permanent assignments as space becomes available. Expanded housing accommodations are provided at a reduced daily rate.
If vacancies occur in rooms during the course of a semester, the remaining resident(s) must consolidate with another resident(s) in similar situation(s), or choose to pay the adjusted rate according to actual room occupancy. Available options depend upon occupancy at the time of vacancy. Refusal by the remaining resident(s) to consolidate will result in an increased rate for lower occupancy.
Housing costs do not include early arrival, Thanksgiving, semester break, spring break, or interim.
All room contracts include $200 in Hawkeye Dollars ($100/semester). This prepaid amount is credited to a special account, which is accessed by presenting the Iowa One Card (University ID). Hawkeye Dollars may be used for laundry and select vending machines in the residence halls, and at many on-campus food locations.
At the beginning of each semester, room and board charges will be billed in full. Bills can be paid online through ISIS. You can pay by check or cash at the University of Iowa Community Credit Union branch in the IMU.
A student’s failure to satisfy the financial responsibilities as part of this contract and in accordance with the payment schedule may result in the denial of meals or contract cancellation pursuant to University rules and regulations. Residents sent through eviction proceedings will be held financially responsible for residence hall charges and any applicable court or legal costs.
The Board of Regents, State of Iowa, reserves the right to change the terms and conditions of the contract or to increase residence hall rates by giving 30 days notice in advance, and the student and/or his or her guarantor will have the option of electing either to accept the increased rate and enter into a new contract or to terminate the contract on the date of the increase.
Release From or Termination of Contract
Once the contract becomes binding, the student will be released from this contract only for the following reasons:
Not attending the University (graduation, withdrawal, transfer);
Marriage, if living with spouse in the community (marriage certificate required for verification);
Participation in an academically sponsored study abroad, co-op, student teaching, or internship program out of the Iowa City area;
Called to active duty for military service;
Significant and unforeseen health or financial reason occurring after the contract binding date. A request for release for this reason must be documented by the student and reviewed and approved by Contracts & Assignments; or
Disciplinary eviction from the residence halls.
Releases based on the criteria outlined in items i, ii, iii, and iv are granted upon verification and receipt of the student’s written cancellation at Contracts & Assignments. Release based on the criteria outlined in item v is a special circumstance and will require a petition for contract release to Contracts & Assignments.
In the event that a release is approved, the student is entitled to a refund of room and board charges in accordance with the refund policy. The student’s University bill will be credited on a pro rata basis according to the date of written cancellation or the date the room was vacated, whichever is later. Any credit will appear on the next month’s University bill. No room and board credit will be given for cancellations effective two (2) weeks before the close of each final examination week. However, a contract recovery charge may be assessed in lieu of holding the contract holder to the remainder of the contract; this charge is assessed to ensure that financial interests of the bondholders are met.
If a contract release is not approved, the student is eligible to cancel his or her contract upon payment of 80 percent of the remaining room and board costs.
A student who has a residence hall contract for the academic year and cancels his or her room and board contract due to not attending the University but subsequently registers for any part of the remainder of the academic year will be bound to the remainder of the contractual obligation.
A student must vacate an assigned space within 24 hours after his or her withdrawal or eviction from the University/residence halls, or as directed by University Housing & Dining personnel.
A student who is evicted from the residence halls for disciplinary reasons will be assessed a contract recovery charge in lieu of holding the contract holder to the remainder of the contract. This charge is assessed to ensure that financial interests of the bondholders are met.
Residents of a room are held responsible for all associated costs related to damage beyond normal wear to the room or its furnishings.
Residents may not change the residence hall facilities nor remove or replace furniture supplied with the room.
Repair and maintenance issues are made only by University-authorized personnel. These individuals have access to all rooms for health, safety, maintenance, and custodial purposes.
Damages or excessive cleaning in public areas on the floor and stairwell (restrooms, lounges, study rooms) that are not attributable or chargeable to a specific individual or group shall be equally shared by the residents of the living area where those damages occur. The assessment of such damages is payable upon demand.
Students are advised to purchase renter’s insurance concerning personal coverage. The University is not responsible for any loss of or damage to the personal property of the student, nor will the University be responsible for any injury or damages to the student’s person or property while the student is a resident.
Room Search and Entry
The rights of students to be secure in their residence hall rooms against unreasonable entry, searches, and seizures are assured. Entry, search, and seizure by civil officers are governed by the civil law. University officials may enter a students’ room under the following circumstances:
Maintenance and custodial services requested by the occupant(s) or University personnel is being performed.
Routine inspection of rooms for safety, health, and general upkeep purposes or if maintenance is performed.
There is perceived imminent risk to safety, health, and/or occupant(s) or institutional property.
During announced break times.
There is reasonable suspicion that a University policy is being violated.
Turning off an alarm, loud stereo/music, or loud TV when
residents are not present.
There is a search warrant being carried out by a member of law enforcement.
It is a lawful request for a residence hall staff member to ask a student to open his or her room door. Failure to comply consti-tutes a policy violation and will result in disciplinary action.
All students living in the residence halls are required to subscribe to either a 10-, 14-, or 20-meals-per-week plan, with the following exceptions: students living in a room with a kitchen unit as part of their University-supplied room furnishings have an additional option of subscribing to a 5-meals-per-week plan. Transfer or returning students who live in a room with kitchen unit as part of their University-supplied room furnishings may choose to have no meal plan.
Fall semester meal plans begin on the contract effective date and continue while classes are in session, but exclude Sunday evening meals. Spring semester meal plans begin the Monday after the contract effective date and continue while classes are in session, but exclude Sunday evening meals. Additional charges will be made for meals provided prior to the contract effective date.
Meals missed because of late move-in, special diets, religious beliefs and activities, employment, or classes scheduled during the meal hours are not refundable.
Board refunds will be made due to illness or accident to residents confined for a period of seven or more consecutive days to a hospital, or detained at home, provided that a doctor’s statement is presented.
The University assumes no liability for any loss or damage to the personal property of the resident, except as may be caused by negligent acts of its employees, and does not carry insurance on the personal property of the resident. Each resident should determine if his or her personal property is covered by parents’ homeowner’s policies or should purchase whatever personal property insurance is desired.
In the event the premises or part thereof are destroyed or substantially damaged by fire or other unavoidable accident so as to render it unfit for student’s use, the University shall not be obligated to rebuild said premises. If said premises shall remain unusable for a period in excess of 30 days, the student shall have the option of terminating this contract by giving written notice to the University or of reserving the right to occupy the premises when the same is rebuilt and becomes available. During the time the student is unable to use said premises or any part thereof, the student shall not be obligated to pay any portion of the rent, but the University shall not be liable to the student for loss of use of the premises, including the expense of alternate accommodations.
The University is not responsible for injuries to the student or invitees which might result from the use of the premises.
Students are expected to know and abide by federal and state law; policies and rules of the Board of Regents, State of Iowa (The University of Iowa Policies and Regulations Affecting Students; the Standards of Student Behavior for Residence Halls; the Residence Hall Guidebook); and the terms and conditions of the residence halls contract. Violations of these rules are handled through the disciplinary procedures of the residence halls and/or through the University.
No resident is to use his or her room or permit it to be used for any commercial purposes, except for incidental commercial use such as receipt of telephone solicitations of sales orders. Commercial soliciting in the building or on the grounds is forbidden.
No pets shall be permitted in the residence halls, with the exception of fish in an aquarium of approved size.
Personal property left in student rooms at the end of an academic year (first semester if applicable) will be disposed of after 30 days at the discretion of University Housing & Dining.
A student may, at the discretion of the Director of University Housing & Dining/designee, be prohibited from entering or being present in certain residence hall locations or the entire residence hall system.
Residents are issued room and building entrance keys (or access cards) that are not to be transferred or duplicated, and students are responsible for the use and return of as-signed keys (cards). Lost, stolen, or missing keys (cards) constitute a security risk and automatically result in rekeying a room lock at a cost to the student.
The University of Iowa prohibits discrimination in employment, educational pro-grams and activities on the basis of race, national origin, color, creed, religion, sex, age, disability, veteran status, sexual orientation, gender identity, or associa-tional preference. The University also affirms its commitment to providing equal opportunities and equal access to University facilities. For additional information, contact the Office of Equal Opportunity and Diversity, 319-335-0705 (voice) and 319-335-0697 (text), 202 Jessup Hall, The University of Iowa, Iowa City, IA 52242-1316.