What you'll learn as a desk clerk
Desk Clerks assist in the day-to-day operations and provide excellent customer service at a residence hall front desk. You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience and how to work as part of a team.
What You'll Learn as a Desk Clerk
Information sessions
Informational sessions are meetings in which you will learn more about the desk clerk position. Bring your questions and stop by our tables outside the market places on Feb. 29 (Catlett, 5-7 p.m.), March 1 (Burge, 11 a.m. to 1 p.m.), or March 4 (Hillcrest, 11 a.m. to 1 p.m.). The online information session will be held at 5 p.m. on Tuesday, March 5. Click here to join. Please note: you must be signed in with your HawkID to attend.
Desk clerk selection timeline for 2024-2025
March 4: Desk clerk application opens
March 20: Desk clerk application closes
March 26: Interview invites sent by email
March 29: Deadline to sign up for interviews
April 2 - 4: Desk clerk interviews occurring
April 15 - 16: Desk clerk offer and alternate letters sent
April 18: Desk clerk offer acceptance deadline
Session dates
- March 5 at 5 p.m.: via Zoom. Sign in with your HawkID and join here.
Apply to be a Desk Clerk
Assist in day-to-day operations of front desks.
Provide excellent customer service.